{"id":853,"date":"2021-03-10T12:11:59","date_gmt":"2021-03-10T12:11:59","guid":{"rendered":"https:\/\/www.businessinsuranceusa.com\/news\/?p=853"},"modified":"2026-04-14T10:21:23","modified_gmt":"2026-04-14T17:21:23","slug":"10-things-the-covid-19-pandemic-taught-us-about-restaurant-insurance","status":"publish","type":"post","link":"https:\/\/www.businessinsuranceusa.com\/blog\/insurance\/10-things-the-covid-19-pandemic-taught-us-about-restaurant-insurance\/","title":{"rendered":"10 Restaurant Insurance Lessons That Still Matter"},"content":{"rendered":"\n

<\/path><\/svg><\/span><\/span>Estimated reading time: <\/span>5<\/span> minutes<\/span><\/p>\n\n\n\n

The pandemic was a stress test for the restaurant industry. The National Restaurant Association reported that restaurant and foodservice sales in 2020 finished $240 billion<\/a> below pre-pandemic expectations. That figure belongs to a specific moment in time, but the insurance lessons still matter because restaurant risks still change quickly with delivery, alcohol service, staffing, equipment, and property exposure.<\/p>\n\n\n\n

The biggest lesson is simple. Treat insurance as part of a broader risk-management plan, not as a document you only read after a loss. Coverage always depends on the actual policy language, endorsements, exclusions, waiting periods, deductibles, sublimits, and state law.<\/p>\n\n\n\n

1. You still cannot prepare too much<\/strong><\/h2>\n\n\n\n

Restaurants cannot predict every disruption, but they can reduce surprises. Annual insurance reviews, backup suppliers, emergency cash reserves, documented food-safety procedures, and updated staff training all improve resilience. Each new revenue stream, from catering to delivery to off-premises alcohol sales, can change the risk profile that should be reported at renewal.<\/p>\n\n\n\n

2. Do not assume business interruption coverage applies automatically<\/strong><\/h2>\n\n\n\n

Standard business interruption coverage usually responds to covered physical loss or damage to property. Contingent business interruption<\/a> and civil authority coverage can help in some scenarios, but they also depend on specific triggers, waiting periods, exclusions, and policy wording. The safe message for restaurant owners is not this might be covered. It is confirm the actual form before you count on reimbursement.<\/p>\n\n\n\n

3. Read the policy before a claim forces you to<\/strong><\/h2>\n\n\n\n

Owners should know what the policy covers, what it excludes, what deductible applies, how long the waiting period is, and whether there are sublimits for spoilage, signs, contamination, or equipment. The declarations page, endorsements, and exclusions matter just as much as the policy title on the quote. A restaurant that understands its form in advance is in a far better position when something goes wrong.<\/p>\n\n\n\n

4. A good agent or broker can save time and confusion<\/strong><\/h2>\n\n\n\n

A licensed commercial insurance professional can help match coverage to the way the restaurant operates today, not the way it operated last year. That review should happen at least annually, and any material change in revenue, payroll, seating, catering, renovations, delivery activity, alcohol service, or locations should be discussed before renewal. That conversation is part of sound risk management, not just price shopping.<\/p>\n\n\n\n

5. Price increases should be reviewed line by line<\/strong><\/h2>\n\n\n\n

If renewal pricing changes, do not assume there is one cause. Property pricing can move because of location, catastrophe risk, and insured values. Workers\u2019 compensation<\/a> is closely tied to payroll and class code. Other lines may move because of claims history, limits, deductibles, venue type, or alcohol exposure. Compare terms, exclusions, sublimits, and deductibles, not just premium.<\/p>\n\n\n\n

6. Alcohol and delivery can expand liability<\/strong><\/h2>\n\n\n\n

If your restaurant serves alcohol, liquor liability deserves a close review. If you offer delivery, business auto exposure matters too, especially when company vehicles or personal vehicles are used for business purposes. Because alcohol-to-go laws vary by jurisdiction and change over time, the safest advice is to confirm licensing, packaging, age-verification, and delivery requirements locally before expanding service.<\/p>\n\n\n\n

7. Claims are easier when the paperwork exists before the loss<\/strong><\/h2>\n\n\n\n

Keep copies of policies, contact information, photos of key equipment and build-outs, maintenance logs, incident reports, payroll records, sales data, and vendor invoices in one place. For business income claims, carriers may want financial records from before and after the loss, including payroll and continuing expenses. Organized documentation can materially improve the claim process and reduce delays caused by missing records.<\/p>\n\n\n\n

8. Many restaurants need more than basic coverage<\/strong><\/h2>\n\n\n\n

For many operators, a BOP is only the starting point. Depending on the business, owners should review property, business income, extra expense, spoilage, equipment breakdown, food contamination or communicable disease endorsements where available, liquor liability<\/a>, workers\u2019 compensation, business auto or hired and non-owned auto<\/a> exposure, umbrella liability, and cyber coverage for payment systems and customer data. The right stack depends on how the restaurant actually operates.<\/p>\n\n\n\n

9. Employee protection still affects insurance results<\/strong><\/h2>\n\n\n\n

Workers\u2019 compensation rules vary by state<\/a>, and COVID-specific rules changed over time. California\u2019s special COVID-19 rebuttable presumptions under SB 1159 expired on J<\/a>a<\/a>nuary 1, 2024<\/a>, which is a good reminder not to rely on old articles for current workers\u2019 compensation guidance. Safer advice is to follow current safety rules, keep injury-reporting procedures current, and review state-specific obligations with your advisor.<\/p>\n\n\n\n

10. The best insurance strategy is a current one<\/strong><\/h2>\n\n\n\n

The best coverage program is the one that matches the restaurant as it operates now. Review your insurance every year and anytime the business changes. That includes renovations, outdoor seating, special events, delivery partnerships, higher payroll, new equipment, alcohol expansion, or a new location. A short review before renewal is far less expensive than discovering after a loss that the policy no longer fits the business.<\/p>\n\n\n\n

The pandemic exposed how quickly restaurant exposures can change. The lasting lesson is not to buy more insurance blindly. It is to buy the right coverage, understand the triggers and exclusions, and keep the program aligned with the business throughout the year.<\/p>\n\n\n\n